Last updated: Feb 2026
Utility Profit (“Utility Profit,” “Utility Wallet,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when providing utility setup and related services on behalf of property managers and title companies.
1. Information We Collect
We collect only the information necessary to provide our services, which may include:
• Personal Information
• Full name
• Mobile phone number
• Email address
• Property address
• Lease start date or move-in date
• Utility-Related Information
• Utility service selections (e.g., internet, electricity, gas, water)
• Utility activation status and confirmations
• Service provider availability for a given address
• Communication Data
• SMS delivery status
• Opt-in and opt-out records
• Message timestamps and interaction history
We do not collect sensitive personal data such as Social Security numbers, government-issued IDs, banking details, or payment card information via SMS.
2. How We Use Information
The information we collect is used strictly for operational and transactional purposes, including:
• Facilitating utility setup and activation for tenants or home buyers
• Sending service-related SMS notifications, confirmations, and updates
• Coordinating utility services on behalf of property managers or title companies
• Providing customer support related to utility setup
• Maintaining compliance records for consent and opt-out requests
We do not use personal information for advertising, promotional messaging, or unrelated marketing purposes.
3. SMS Communications
If you provide consent to receive SMS messages:
• Messages are transactional and informational only
• Message frequency varies based on utility setup status
• Standard message and data rates may apply
• You may opt out at any time by replying STOP
• You may request help by replying HELP
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. Data Sharing and Third Parties
We do not sell, rent, share, or distribute personal information to third parties for marketing or advertising purposes.
Information may be shared only with:
• Property managers or title companies directly involved in your transaction
• Utility service providers, solely for the purpose of activating or managing services
• Service vendors who assist with platform infrastructure (e.g., messaging delivery), under strict confidentiality and data protection obligations
All third parties are limited to using the data only to perform services on our behalf.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse, including:
• Secure data storage
• Access controls
• Encryption where appropriate
• Regular review of data access permissions
6. Data Retention
We retain personal information only for as long as necessary to:
• Provide our services
• Comply with legal, regulatory, or contractual obligations
• Maintain audit and consent records
Data is securely deleted or anonymized when no longer required.
7. Your Rights and Choices
You have the right to:
• Opt out of SMS communications at any time
• Request access to or correction of your personal information
• Request deletion of your data, subject to legal or contractual requirements
Requests may be submitted using the contact information below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Last updated” date. Continued use of our services constitutes acceptance of the updated policy.
9. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
Utility Profit
📧 Email: contact@utilityprofit.com
🌐 Website: https://utilityprofit.com
